Effective date: March 22, 2024

At MSP Design Group, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

Information Collection We collect information from you when you fill out a form on our website to inquire about our services or place an order. The types of information we may collect include:

  1. Name
  2. Contact information (such as email address, phone number, and mailing address)
  3. Payment details (processed securely through a third-party service)
  4. Other relevant information related to your promotional product needs.

Use of Information The information we collect may be used to:

  • Process transactions.
  • Send periodic emails regarding your order or other products and services.
  • Improve our website and customer service.
  • Conduct market research and analysis.

Information Protection We implement a variety of security measures to maintain the safety of your personal information. Our website is scanned on a regular basis for security vulnerabilities and known threats.

Information Sharing and Sale of Personal Data

  • We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for their marketing purposes.
  • Any transfer of your personal information is strictly limited to the following scenarios:
    1. With your explicit consent.
    2. To trusted partners who assist us in operating our website, conducting our business, or serving you, and who are bound by confidentiality agreements to keep the information secure and confidential.
    3. As required by law, such as to comply with a subpoena, or similar legal process.

Data Retention We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies We may use cookies to enhance your experience, gather general visitor information, and track visits to our website.

Third-Party Links Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

Compliance with Laws We will disclose your personal information where required to do so by law or subpoena.

Consent By using our site, you consent to our website’s privacy policy.

CCPA Compliance In accordance with the California Consumer Privacy Act (CCPA), we provide the following details regarding the personal information we collect and how it is used:

  1. Personal Information Collection
    • Contact Information: Including name, email address, company name, job title, and phone numbers.
    • Business-Related Information: Any other information related to your business interactions with us.
  2. Methods of Collection
    • Forms: Information submitted by users via forms on our website.
    • Emails: Correspondence that users send to us.
    • Cookies: Automated collection of data regarding your interactions with our website.
  3. Purpose of Collection
    • Responding to inquiries and fulfilling requests.
    • Providing information about our products and services.
    • Enhancing user experience and improving our website functionality.
  4. Sharing of Personal Information
    • We do not sell your personal information. We may share your information with service providers who assist us in our operations, under confidentiality agreements.
  5. Your Rights Under CCPA
    • Request disclosure of the specific pieces of personal information we have collected about you.
    • Request deletion of your personal information.
    • Opt-out of the sale of your personal information, which we do not engage in.
    • Non-discrimination for exercising your CCPA rights.
  6. Exercising Your Rights
    • To exercise any of the rights described above, please contact us at:
      • Email: [email protected]
      • Phone: +1 (833) 978-0076
      • Address: 641 Phoenix Drive, Virginia Beach, VA 23452
    • We will verify your identity before processing your request, which may include requesting additional information from you.
  7. Changes to Our Privacy Policy
    • We will notify you of any changes to our privacy policy by posting the new policy on our website and updating the effective date.